Merchandise must have been purchased from Nailfiles.com within 60 days of return request to qualify for credit or exchange. Please contact us for a return authorization number to return merchandise. Requests must include the reason for return. RA number must appear on the outside of each box. No credit or exchange will be processed until the merchandise has been received and inspected by Nailfiles.com. Upon our inspection, we may repair, replace or issue credit.
Merchandise authorized for return must be in original packaging, and in resaleable condition (no price stickers or glue marks) or else the return will be denied. Merchandise must be returned prepaid shipping cost by customer; a restocking fee of up to 20% may apply. Closeout, overstock or custom manufactured items purchased cannot be returned. All sales are final. All items carry a 30 day limited warranty that covers factory defects in material and workmanship. Warranty means defective due to defects in the manufacturer's parts or workmanship; not due to use and/or abuse. A nominal charge of parts, labor and return shipping charges may apply.